5-Star Customer Loyalty Customer satisfaction is valuable, but customer loyalty is priceless. In the competitive world of business today is increasingly important to provide customer service that is unbeatable. These ten creative strategies can support you in transforming customers into walking billboards for your business. 1. Treat your customers like royalty. Hire a customer service representative to greet customers on arrival, and provide a cloakroom for guests can comfortably get to know you, your employees and your workplace 2. Provide valet service. Provide valet service can significantly improve access to their establishment when parking is limited or in the days when the weather is a challenge. (Note: Tips should not be accepted.) 3. Make a pleasant wait. If a customer has to wait, offer a cup of hot coffee, latte or a glass of sparkling water, a comfortable chair, and a selection of magazines. (Be sure to update their journals often.) Every ten minutes, a customer service representative customer update on the status of your wait. 4. Providing a concierge service. By adding a concierge service can provide value to customers "on the ground." Customer support, making your lunch or dinner reservations, make an appointment for a haircut, providing a list of places of interest, or help customers find the special object that is not offered by your company. 5. Call your customers every Monday morning. Call your customers every Monday morning at the same time. Call just to say hello and check in. Ask how things are going, if there is anything you can help, or what is new in your life or your business. Share ideas, laughter, and support. Funciona! 6. Provide "same day" or overnight delivery service. In the business world today, quick service, happy customers and increased profits. Offering same day delivery service or Overnight via FedEx or Airborne...
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